Last updated: June 2026 · Data controller: Newtrips Systems
1. Data Controller
Newtrips Systems (hereinafter, "the company") is responsible for processing the personal data collected through this website (newtripsystems.com). Contact: contacto@newtripsystems.com.
2. Data We Collect
We only collect the data that users voluntarily provide through the forms on this site:
- Full name
- Corporate email address
- Phone number (optional)
- Agency name (optional)
- Message or description of the inquiry
We do not collect data from minors under 14. If we detect that data from a minor has been provided, we will delete it immediately.
3. Purpose and Legal Basis of Processing
The data provided is processed for the following purposes:
- Sending the Technical PDF Guide — legal basis: consent of the data subject (art. 6.1.a GDPR).
- Handling commercial inquiries and audits — legal basis: performance of a pre-contract (art. 6.1.b GDPR).
- Sending commercial communications — only if the user has given express consent.
4. Data Retention
Data will be kept for as long as necessary to handle the request and, in any case, for the period required by applicable regulations. Commercial contact data is kept for a maximum of 3 years from the last contact, unless the data subject requests earlier deletion.
5. Data Recipients
We do not share data with third parties except where legally required. Data may be processed by the following data processors under confidentiality agreements:
- Web3Forms — form submission handling (servers in the EU).
- Anthropic PBC — AI chat processing (under a DPA agreement).
- Hosting provider — website hosting on European servers.
6. International Transfers
Anthropic PBC is based in the US. Data processing through the AI chat is carried out under the standard contractual clauses approved by the European Commission, ensuring a level of protection equivalent to the GDPR.
7. Your Rights
Users can exercise the following rights at any time by emailing contacto@newtripsystems.com with the subject "GDPR Rights Request":
- Access — find out what data we hold about you.
- Rectification — correct inaccurate data.
- Erasure — request deletion of your data ("right to be forgotten").
- Objection — object to processing for commercial communications.
- Portability — receive your data in a structured format.
- Restriction — request the suspension of processing.
If you believe processing does not comply with regulations, you can file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.
8. Cookie Policy
This website uses only essential technical cookies needed for the site to work correctly (session, cookie preferences). We do not use advertising tracking cookies, third-party retargeting cookies, or tracking pixels.
- gdpr_accepted — stores the user's cookie preference. Duration: session / persistent depending on choice.
- exit_shown — prevents the exit popup from showing more than once per session. Duration: session.
No third-party cookie management tool is required since we do not use non-essential cookies.
9. Security
We apply appropriate technical and organizational measures to ensure data security: encryption in transit via TLS 1.3, encryption at rest via AES-256, access restricted to authorized personnel, and periodic security reviews.
10. Changes to this Policy
We reserve the right to update this policy. Any relevant change will be communicated to registered users by email, and the last-updated date will be shown at the top of this document.
© 2026 Newtrips Systems · All rights reserved · contacto@newtripsystems.com
